Medical Lab Technician-Client Service Rep - Nights
📋 Role Overview & Responsibilities
- *$5,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply**
NOTE – This role is mostly remote. You MUST live in VA. There will be an initial 6 months of training and working on campus, and after that the role is remote except for when you are expected to come into work as needed.
The Medical Laboratory Technician - Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care. The Medical Laboratory Technician CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The Medical Laboratory Technician CSR is the technical liaison between the Department of Pathology and the VCUHS environment. Observes compliance and HIPAA regulations at all times with communications.
Licensure, Certification, Or Registration Requirements For Hire
Certified as a Medical Laboratory Technician (MLT) by the American Society for Clinical Pathology (ASCP) preferred
Licensure, Certification, Or Registration Requirements For Continued Employment
Certified as a MLT (ASCP) within 18 months from the date hired into position
Experience REQUIRED
NA
Experience PREFERRED
A minimum of 1 year of clinical work experience as a Medical Laboratory Technician
Education/training REQUIRED
Associate Degree in Clinical/Medical Lab Sciences
Education/training PREFERRED
Associate Clinical/Medical Lab Sciences or related science from an accredited program
Independent Action(s) Required
Performance of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures.
Notification of panic values to ordering physicians.
Customer service oriented communications.
Supervisory Responsibilities (if Applicable)
NA
Additional Position Requirements
Rotating weekends as required. Holiday scheduling as required.
On call availability, approximating 4-5 weeks per year, for emergency coverage on any shift.
Age Specific Groups Served
All
Physical Requirements (includes Use Of Assistance Devices As Appropriate)
Physical: Lifting less than 20 lbs. Lifting 20-50 lbs.
Other: Exposure to biohazards and potentially infectious body fluids
Activities: Prolonged standing, Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change
Workday Night (United States of America)
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Frequently Asked Questions
How do I apply for the Medical Lab Technician-Client Service Rep - Nights position at VCU Health? ▼
Click the “Apply for this Position” button on this page to submit your application directly to VCU Health without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Richmond, VA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →