Account Receivable Specialist

Role: Credit & AR Specialist IILocation: Austin, TX 78750Duration: Fulltime DescriptionJob Title: Credit and Accounts Receivable Specialist II We are seeking a highly organized and detail-oriented Credit and Accounts Receivable Specialist II to join our team. As a Credit and Accounts Receivable Specialist II, you will be responsible for managing all aspects of our company's credit and accounts receivable functions. Responsibilities:- Provides timely resolution of past due and disputed items with customers to ensure continued relationship [40%]- Collaborates with customers, sales, and management to resolve various issues [15%]- Analyzes information and determines next course of action [10%]- Mitigates customer risk by asking the right questions, reviewing credit, and setting appropriate credit line [15%]- Ensures the customer is in compliance with Sarbanes Oxley and all internal/external controls [10%]- Ensures policies and procedures are followed supporting organizational requirements [10%]- Ensures policies and procedures are followed to support Credit & Receivable requirements [5%]- Exercises judgment and initiative in resolving minor to moderately complex outstanding customer issues [5%]- Monitor customer accounts for payment status and contact customers regarding outstanding balances- Process credit applications for new customers and evaluate creditworthiness- Maintain accurate records of customer payments and adjustments- Reconcile accounts receivable and investigate and resolve any discrepancies- Manage collections and work with customers to establish payment plans- Prepare and distribute monthly financial reports related to accounts receivable- Collaborate with other departments to ensure accuracy and timely processing of invoices and payments- Participate in the development of credit and collections policies and procedures- Performs other related duties as required or requested. Supervisory Responsibility:- None RequirementsEducation/Experience/Training: · 2-5 years of business-to-business or consumer collection experience preferred · Proven history of successful dispute reconciliation/troubleshooting Specialized Knowledge/Skills: · Knowledge and experience working with MS Office Suite, with strong Excel skills · Ability to manage workload to a deadline · Excellent negotiation skills, ability to gain trust and confidence with customers, management and peers · Ability to identify root cause issues, offer possible solutions and/or next course of action · Excellent verbal and written communication skills · Experience working in a public company preferred · Knowledge of collection principles with the ability to reconcile credits & debits · Excellent customer service (internal & external) · Cross-functional team collaboration · Ability to prioritize workload