Credit and Accounts Receivable Specialist

Job Type- Full-time Job Title: Credit and Accounts Receivable Specialist II

Job Description:We are seeking a highly organized and detail-oriented Credit and Accounts Receivable Specialist II to join our team. As a Credit and Accounts Receivable Specialist II, you will be responsible for managing all aspects of our company's credit and accounts receivable functions.

Responsibilities

• Provides timely resolution of past due and disputed items with customers to ensure continued relationship [40%]
• Collaborates with customers, sales, and management to resolve various issues [15%]
• Analyzes information and determines next course of action [10%]
• Mitigates customer risk by asking the right questions, reviewing credit, and setting appropriate credit line [15%]
• Ensures the customer is in compliance with Sarbanes Oxley and all internal/external controls [10%]
• Ensures policies and procedures are followed supporting organizational requirements [10%]
• Ensures policies and procedures are followed to support Credit & Receivable requirements [5%]
• Exercises judgment and initiative in resolving minor to moderately complex outstanding customer issues [5%]
• Monitor customer accounts for payment status and contact customers regarding outstanding balances
• Process credit applications for new customers and evaluate creditworthiness
• Maintain accurate records of customer payments and adjustments
• Reconcile accounts receivable and investigate and resolve any discrepancies
• Manage collections and work with customers to establish payment plans
• Prepare and distribute monthly financial reports related to accounts receivable
• Collaborate with other departments to ensure accuracy and timely processing of invoices and payments
• Participate in the development of credit and collections policies and procedures
• Performs other related duties as required or requested.

Supervisory Responsibility

• None

RequirementsEducation/Experience/Training

• 2-5 years of business-to-business or consumer collection experience preferred
• Proven history of successful dispute reconciliation/troubleshooting

Specialized Knowledge/Skills

• Knowledge and experience working with MS Office Suite, with strong Excel skills
• Ability to manage workload to a deadline
• Excellent negotiation skills, ability to gain trust and confidence with customers, management and peers
• Ability to identify root cause issues, offer possible solutions and/or next course of action
• Excellent verbal and written communication skills
• Experience working in a public company preferred
• Knowledge of collection principles with the ability to reconcile credits & debits
• Excellent customer service (internal & external)
• Cross-functional team collaboration
• Ability to prioritize workload

Behavioral Competencies

Detail orientedAbility to maintain granular attention to detail in the execution of tasks; Work with minimal errors.Communication and Organizational SkillsSolid written and verbal communication skills; Good organizational skills and ability to communicate the status of work.Problem-solvingAbility to identify solutions to some problems in a fast-paced, high-volume work environment.Sense of urgencyAble to demonstrate focus and attention to delivering results in day-to-day responsibilities.CollaboratorTeam player who partners with others to resolve issues.

Physical Demands/Environmental Conditions/Other Requirements: General office work environment

If you are a self-starter with a passion for accuracy and efficiency,we encourage you to apply for this exciting opportunity to join our team as a Credit and Accounts Receivable Specialist II.