Documentation & Training Coordinator

Warn Automotive, part of Vehicle Service Group is a world leader in driveline disconnect technology. Our heritage comes from making WWII surplus Jeeps easier to drive on the road with the first unlocking hubs. We continue today by making disconnects for cars, trucks, and SUVs around the world. These trusted technologies come from years of innovation and listening to our customer's needs. We have a bright future ahead so come join our growing team at Warn Automotive.

Company Overview

Warn Automotive can trace its beginning back to 1948 when Arthur Warn invented the first disconnecting four-wheel-drive hub for surplus World War II vehicles. Since that time, our products have continued to lead the industry with a history of innovation in Powertrain Disconnect technology.

Almost 75 years later, our products are sold to OEMs around the world, enhancing the performance, traction, and capability of their vehicles while reducing fuel consumption and emissions to create a more mobile and efficient future.

Operating from our headquarters and manufacturing facility in Milwaukie, Oregon, and our customer support center in Livonia, Michigan, Warn Automotive is proud to be part of Vehicle Service Group (VSG) a Dover Company.

Position Summary

Under limited supervision, the Documentation & Training Coordinator manages the document control process and aspects of training and development in support of Warn Automotive and its Quality Management System (QMS). Performs a variety of semi-routine clerical duties of moderate complexity, requiring the exercise of some discretion and judgment. The Documentation & Training Coordinator will support internal and external auditing and ensure IATF/ISO compliance.

This role will act as a liaison between departments, support training program initiatives, and maintain compliance with training and documentation processes.

Essential Job Functions Include

Oversees documentation, maintains and updates records, administers the training program, and provides training to employees of all departments as per Warn Automotive’s QMS. Develop, improve, and maintain document control process. Support and participate in the Quality Management System and ensure compliance to IATF and ISO. Participate in audits. Responsible for creating, maintaining, and updating QMS documents as required while adhering to the company’s document management system and ensuring document revision control. Responsible for maintaining complex files, keeping records, documentation, etc. Will work on types of documents to include but not limited to: work instructions, process control instructions, TPM instructions, engineering charts, safety documents, Quality & Environmental Manual, Quality & Environmental Procedures, HazCom Program Manual, engineering drawings, supplier quality manuals, and operations sheets/forms.Manages training process including design, development, and deployment for topics including but not limited to: On-the-job training, QMS, Doc Control, Safety, etc. This role will provide coaching on training requirements, adult learning principles, curricula design support and alignment to local training processes and with global and/or regulatory requirements.Accountable for Sarbanes-Oxley compliance in assigned area. Responsible for design and operating effectiveness of internal controls, including a self-assessment and report to management. Accountable for developing and monitoring processes and practices necessary for legal and ethical compliance in assigned area.Work safely and without injury.Responsible for prompt and regular attendance as scheduled.Performs other various duties as may be assigned.

Education and/or Experience

Associates degree required. Bachelor's degree preferred. 3+ years experience with document control, quality systems, and/or training.

Required Qualifications, Skills and Abilities

Strong attention to detail, project management skills, and time management skills. An ability to work independently and collaboratively within cross functional teams. Excellent knowledge and ability to navigate/use Microsoft Office and Enterprise Tools, SharePoint experience is a plus.Strong oral and written communication skills commensurate with the job tasks and position necessary to communicate clearly and effectively with internal and external customers while providing exceptional quality of work and outstanding customer service. Ability to present information in a manner designed to educate or inform other team members and customers in one-on-one or group interactions as directed.Ability to review, comprehend, interpret, process and evaluate effectively written work instructions and procedures written in English in conjunction with the performance of the essential functions and other assigned job duties.Strong interpersonal and conflict resolution skills including ability to work efficiently in a fast-paced work environment while maintaining a calm, rational and respectful demeanor and communication style in times of stress occasioned by work demands, tight timelines, heavy production expectations, unexpected quality control issues, and other work-related issues or concerns that may cause a heightened level of anxiety, frustration, anger, disappointment, confusion, etc.Strong technical, trouble-shooting, problem solving, research, organizational and analytical skills, combined with the ability to prioritize tasks and meet established deadlines. Ability to multitask is also essential while remaining flexible with changing priorities and deadlines. Well-reasoned decision making with a high attention to detail regarding organization, planning, work flow, and project prioritization to ensure tasks are completed efficiently and accurately. Highly ethical, self-motivated individual with ability to work independently and/or with limited direction, as well as cooperatively in a team environment, while consistently demonstrating collaborative, respectful and productive work habits.

Benefits & Perks

Medical, Dental, and Vision start on day one of hireFertility Treatment Coverage10 Paid Holidays and a Generous PTO Policy401(k) with Employer Matching, Profit Sharing, and Annual ContributionsBonus PlansPaid Parental LeaveEmployee Assistance ProgramsEmployee Discount ProgramsCareer Growth, including Onsite Training and Tuition Reimbursement

Work Culture

At Warn Automotive, we not only respect diversity, we actively seek it. We have a culture that promotes continuous improvement for our products and our people. We provide learning opportunities to help you take your skills to the next level. We value innovation, integrity and ownership in exceeding the high bar we set for ourselves in delivering for our customers.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

EQUAL OPPORTUNITY EMPLOYER

Work Arrangement : Onsite

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Job Function : Quality & Continous Improvement