Business System Analyst

A large hotel & hospitality client is looking to hire a Business System Analyst to join their team.

Job Description: From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, Temperature and lighting controls, Global Technology team is building the hospitality experience of the future - for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures they has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.What will I be doing?As an Associate Business Analyst, Property Platform Engineering, you will be responsible for supporting the delivery of innovative property capabilities and experiences in collaboration with product, business, and technology teams. This position will be committed to gathering and refining requirements for next generation Property Management System (PMS) and the integration with a newly developed Tax Fee Surcharge engine (TFS). You will be responsible for coordinating the documentation, analysis, and validation of functional requirements, in partnership with Property product and business stakeholders.

You will work with multiple Technology workstreams to ensure project objectives are being met and the projects are completed on time and on budget. You will be expected to effectively communicate and participate in cross-functional teams and successfully identify risks and issues to manage expectations and to mitigate identified risks to delivery commitments.

More specifically you will:• Work with business teams to capture requirements and refine them for development teams using agile methodology and Confluence/Jira tools• Analyze new application bugs reported by hotel teams and QA teams and prioritize in line with the overall product backlog• Support prioritizing and managing the product backlog• Build and maintain relationships with key stakeholders across technology, product and business teams to successfully deliver planned releases• Support special projects, as needed

Direct Reports: N/A

What are we looking for?We are looking for visionaries, who are passionate about hospitality and who love to have the opportunity to create customer experience improvements. We believe success in this role will demonstrate itself through the following attributes and skills:• Strong communication skills and ability to build positive relationships and collaborate with internal and external partners• Detail-oriented with strong organizational and analytical skills• Ability to track and work towards completion of meeting deadlines and tasked items• Proficiency in the Microsoft Office suite of tools

To fulfill this role successfully, you should demonstrate the following minimum qualifications:• Three (3) years of professional work experience in Technology or a related field• Two (2) years of Hotel experience, preferably in Front Office/Hotel Operations• Knowledge of Property Management systems• Travel: 20% as required

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:• Bachelor’s Degree, or Associate’s Degree plus 2+ years of Technology related experience, or High School Degree/GED plus 4+ years of Technology related experience• Four (4) + years of professional work experience in Technology or related field• Three (3) + of Hotel experience, preferably in Front Office/Hotel Operations• Two (2) + years experience as a Business Analyst• Knowledge of tax & fee calculation rules for hospitality for US domestic and international markets• Knowledge of the Agile Methodology and prominent tools such as Jira and Confluence

Venturi is an equal opportunity employer, committed to supporting and creating a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve.All qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, sexual orientation, gender, gender identity, genetic information, religion, disability, age, veteran status, or any other legally protected status under national, federal, state, or local law.