Senior Claims Consultant

What You’ll Do* Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy* Demonstrate critical thinking while adhering to Client established claims processes.* Apply existing knowledge to assist with higher complexity claims and insurance inquiries* Accurately respond to inquiries received from carriers and other third parties* Demonstrate customer obsession and solid understanding of Client's insurance policies when communicating with all partners* Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

Basic Qualifications* High School Degree or equivalent* Knowledge of US auto claims coverages* 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience* Proficiency with various computer operating systems

Preferred Qualifications* Bachelor’s Degree preferred* Claims designation obtained or in progress a plus* Experience with bodily injury claims handling experience with a major insurance carrier* Advanced written and verbal communication skills* Extraordinary attention to detail* Ability to maintain quality in a fast-paced, high volume environment* High degree of adaptability to meet changing business needs* Proficient in multi-tasking through various technology platforms* Compromises when necessary in order to help the team achieve goals* Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert* Demonstrated ability to enhance business process in the claims environment with a high degree of complexity