Quality Technician

Job Description

ESSENTIAL JOB FUNCTIONS

Performs all aspects of Quality Control for the Atlanta logistic warehouse hub.

Primary role is to performs quality control functions such as incoming, first article and field returns inspection Approve incoming materials by confirming specifications, conducting a visual and measurement test, rejecting, and returning unacceptable materials Return products for re-work such as RGA’s and RMA’s if needed and complete documentation to confirm re-work Document and update inspection results by completing reports and logs Communicates with product planners, engineers, and suppliers regarding product validations Oversee circuit board reprogramming function for Thermal products Manages and designs product packaging; and work instructions for DC & AC Power and Thermal products to ensure the protection/safety of the product and field technicians; must include the ability to use hand tools and power drills for building and designing specialize crating Monitors, communicates, and improve key supply chain KPI’s, including OTD. Works to resolve supplier technical issues in a timely manner to ensure continuity of supply

Leads process, product, and systematic continuous improvement projects; uses Six Sigma tools and techniques, assigns project team tasks and uses the stages of the Six Sigma or DMAIC processes to complete improvement projects

Helps organizations reduce defects and maximize product and service qualityApplies Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste Prepare weekly, monthly, and quarterly reports for upper management regarding status of projects or fiscal year cost savings objectives Drives “Zero Defect” mentality within the supply base and 3 rd party logistic supportRecord, collects and analyze data to make sound decision to implement improvements

Ensures corrective actions and communications of technical issues and Miss-Shipments are clear, concise, and easily understood

Manages Vertiv Services Supplier Corrective Action systemManages Vertiv Services Internal & External Corrective Action systemLeads problem-solving initiative using the 8D problem-solving process to help identify the root-causeWorks closely with customer to keep a strong bond with communication until the problem has been resolvedReview and monitor corrective, preventive actions, and Miss-Shipment reports to identify trends, root-causes, and areas of opportunities for improvements

Manage and maintains the company’s quality audit programs for Age Sensitive and Date Code products

Assist Logistic/warehouse management with auditing program to ensure 3 rd company is within compliance of the company policies for managing age sensitive and date code productsEnforces FIFO to ensure products are pulled and picked based on the date code specificationWork closely with suppliers and customers to identify any age sensitive and date code problemsManages outbound, and repack department spot check audits and document controls systems

Job Qualifications

BS in Business, Engineering, or related Technical Field. Proficient in data analysis, performance metrics, and 8D problem-solving. Six Sigma (DAMIC) experience a plus. Strong quality control, warehousing, and logistic understanding Experience with supply chain initiative 5+ years’ experience in a similar role preferred Proficient in MS Office. Smart Sheet is a plus Ability to multi-task and effectively prioritize assignments Excellent communication skills, both written and verbal Excellent organizational, analytical, and interpersonal skills Experience with MRP, and EDI systems (Oracle is preferred) Ability to use Minitab and other statistically tools and methods Ability to read and interpret engineering drawings Must be able to travel up to 50% of the time Ability to lift 50lbs. occasionally and walk, seat, and stand for periods of time