Senior Training / Instructional Designer

Are you interested in leading the transformation of cancer care through putting world-leading scientific data and knowledge in the hands of doctors and other members of the medical team? Do you have a passion for solutions that empower patients to take charge of their care and bring world-class solutions to winning the cancer battle? If so, join our growing team at VieCure, the company that promises to revolutionize the way cancer care is delivered.

We are now seeking an additional highly experienced, full time, motivated Senior Training / Instructional Designer to join our team. You will use multimedia technology and authoring tools to design and develop interactive and engaging learning experiences for clients and internal learners. This position plays a pivotal role in developing and delivering high-quality learning solutions that enhance the knowledge and skills of our clinical and non-clinical healthcare professionals, with a focus on the functionality and daily clinic workflows of the VieCure platform.

Key ResponsibilitiesWork with subject matter experts and the Product Management team to identify target audience’s training needs.Develop measurable objectives and ensure content aligns with those objectives.Revise and rewrite content to shape it for multi-media learning needs.Create engaging learning activities and compelling course content that enhances retention and transfer.Create material/media using a variety of instructional strategies to support learning (audio, video, simulations, role plays, scenario-based, micro learnings, games etc.).Determine the criteria used to evaluate learner’s performance and develop assessment instruments.Apply creativity and innovation to ensure the content is engaging, relevant, and learner centric.Adapt instructional materials created for one format (e.g., instructor led) to other formats such as e-learning.Create job schedules, progress analysis, status updates, and reporting to ensure all stakeholders are aware of all feedback, action items, and next steps. Collaborate with cross-functional teams, including Clinical & Scientific Team, Solutions Consultants, Engineering Team, Operations Leaders, Project Managers, and others, to develop and deliver high-quality learning solutions. Continuously evaluate and improve instructional materials and programs based on learner feedback, performance KPIs, Training ROI analysis, industry trends, and emerging technologies. Apply tested instructional design theories, practice, and methods.Manage external vendor relationships in respect of outsourced core parts of the training content.Lead as the subject matter expert during planning discussions and educate/lead decision outcomes as required. Education / QualificationBachelor’s degree with a concentration on adult education or instructional design preferred. Master’s degree a plus.Experience7+ years of experience designing and developing for a variety of delivery modalities (healthcare / pharmacy industry preferred).Strong knowledge of instructional design methodologies, adult learning principles, and learning technology. Knowledge of healthcare industry regulations and compliance requirements is a plus. Quality-focused orientation.Strong organizational and project management skills.Excellent writing, critical thinking, problem solving, interpersonal and communication skills.Detailed understanding of business goals with experience of successfully addressing the business needs and user requirements equally.Standalone experience of crafting content from abstract concepts, manage ideas from senior leadership along with research insights to make tangible content.Communication skills, the ability to bring the user perspective to the table during planning sessions, share insights and strategies with fellow professionals working on the same product, acknowledging that some may require non-technical explanations. Proficient language abilities, skilled at using language at varying difficulty levels, emphasizing plain and readable language, and incorporating technical terms where required. Experience leading in-user experience development, with demonstratable experience in crafting strategies and content that cater to a user-centric perspective, endorsing user needs and focused on the user experience. Must be familiar with user experience development and best practices.Fluency in incorporating feedback, iterating until you achieve a satisfactory user experience, acknowledging that feedback plays a crucial role in the process. Experience of using feedback to improve strategies and outcomes.Customer service orientation. Technical CompetenciesExperience with the EMR platforms is a plus (MOSAIQ, Aria, OncoEMR Centricity/ULS, LabCorp, Nucleus, etc.)Proficient in Microsoft Office Suite and instructional design software (e.g. Articulate Storyline, Adobe Captivate).Aware of methodologies like Agile that focus on improved productivity and better quality of the outcome.Behavioral CompetenciesOral and written communication skills, uncompromised by perceived hierarchical chain of command.Research and analytical ability, possessing practical research ability to use the analyses for better content design.Ability to effectively influence without authority - engaging, motivating, and managing others across the enterprise outside of the direct reporting line.Ability to influence and drive outcomes (outcome driven).Situational and emotional intelligence, able to read the room and adapt behaviors accordingly.Adaptable and flexible, able to change direction and immobilize teams to deliver despite a changing environment.Motivated and engaged – values the organization, co-workers, and the mission. Calm, measured and reasoned - acknowledged as a logical / fact – based decision maker.

Come and join our Great Company with Great People and an Exceptional Mission!