Backup Administrator
📋 Role Overview & Responsibilities
Position: Backup Administrator Location: Plano, TX (Onsite from day one)Duration: Contract/Full Time
24/7 rotational shift (Shift 1 (8 AM – 5 PM), Shift 2 (4 PM – 1 AM), Shift 3 (12 AM – 9 AM))
Job Description
Avamar, Data. Domain skills. Cyber Recovery a plus or able to train on Cyber Recovery.DPA reporting and monitoring.
Duties and Responsibilities:Support a variety of backup configurations and platformsPerform routine systems maintenance, upgrades, capacity planning, and administrationResponsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systemsInvestigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs)Communicate effectively with various entities, including client technical and non-technical resourcesSchedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.Proactively monitor and report performance utilization of backup technologiesHandling major issues (P1/P2) and working on backup environmental errors with the vendorConfiguration, layout, and performance tuning of backup infrastructureProvide analysis of Environment and Best Practice knowledge transferPerform necessary backup infrastructure maintenance in accordance with customer's change management policies.Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standardsParticipate in Root Cause Analysis reviews when applicableActive participation in Disaster Recovery planning and exercises when requiredPerform on-call activities as needed for the environment and technologies
Skills and Qualifications
Bachelors degree preferred in Computer Science or equivalent experienceMinimum 5+ years in a Backup Infrastructure hardware and software environmentsExperience with EMC Storage productsand Windows server operating system skills including the ability to write and troubleshoot shell scriptsKnowledge of job associated database / software / documentation backupsShould be able to deploy Backup environment from scratch, participate in DR activitiesKnowledge of Application aware backups (SQL, Oracle, Exchange etc.)Knowledge of Avamar, Data Domain, CyberRecovery and CyberVault.Familiarity with VMware and other virtualization technologies.Problem solver with troubleshooting, decision making, and analytical skillsAble to work and interact with others in a structured / team environmentFlexibility and adaptability to handle competing work demandsExcellent verbal and written communication skillsAbility to work flexible hours and be on-callServiceNow functionality and usability
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This position is located in Plano, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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