Quality Engineer - Mack Defense Operations

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

Mack Trucks is one of North America’s largest manufacturers of heavy-duty trucks, engines and transmissions. Founded in 1900, Mack trucks are sold and serviced in more than 45 countries worldwide. Every Mack truck built for the North American market, from our engine and transmission to the full cab and chassis, is assembled right here in the United States.

We are proud to have our trucks hand-built on our assembly line the Lehigh Valley Operations facility in Macungie, PA, and at the MEC in Allentown, PA. If you are interested in joining a high paced team, have a passion for quality and customer satisfaction and are eager to make a difference at one of the largest heavy-duty truck manufacturers in North America, we invite you to apply to become a Mack Defense Quality Engineer.

At Mack Trucks we strive to support our team members in achieving their goals while working to make our customers successful.

Here at Mack, it’s our people that make the difference!

About The Position

As a Mack Defense Quality Engineer (QE) at Mack Trucks, you will be responsible for maintaining and upholding internal Quality processes and standards on the Mack Defense Production Line. QEs analyze internal and external performance data and investigate quality disruptions within our build teams. When necessary, they work in conjunction with design, supply and other cross-functional groups on systematic improvements to our production system.

Our Production Quality teams work to ensure our product meets the high level of Quality demanded by our customers. This will require sharp critical thinking and problem-solving skills as well as strong interpersonal and teamwork skills to ensure the highest level of acceptance and understanding of the concepts we enforce within our production teams. Preferred candidates will have a blend of Mechanical aptitude and strong analytic skills and will be passionate about supporting team goals and learning new concepts.

Main Activities And Responsibilities For These Roles

Implement containment, corrective actions and follow-up on quality issues – including facilitation of responses to findings and handling of Quality case documentation Lead effective problem-solving activities to investigate nonconformities Serve as Quality liaison with support groups and cross functional teams Support implementation of all Quality processes Coordinate Quality activities for the assigned manufacturing unit Maintain appropriate quality performance documentation (Charts/Graphs), and communicate results to the Business Unit Develop and implement improvements via Kaizens Analyze quality data to make recommendations for improvement focus areas Coordination of Quality training Support the ISO Quality system as requested

Who are you?

Minimum Education, Experience, And Skillset

Bachelor’s Degree in an Engineering or related discipline Associate in Engineering with 2+ years’ experience in Manufacturing will be considered Some manufacturing experience preferred Experience in Problem Solving Methodologies required (Root Cause Analysis, Report of Non-Conformity, Kaizen, 5W2H, Fishbone Analysis, HERCA, QPS etc.) CQE (Certified Quality Engineer) and/or Six Sigma Qualification a plus

Technical Skills

Required Knowledge, Skills, and Abilities

Time Management: Ability to manage changing workload, and complete tasks independently Problem Solving/Decision Making: logical approach and acting despite obstacles or ambiguity Effective Communication Skills: written and verbal Organizational Skills: task management, orderly documentation and info management Ability to understand technical specifications and requirements High Proficiency in Excel, Word, PowerPoint; Power BI

Soft Skills

Ability to develop strong relationships with team members, peers and management at all levels Strong organizational, verbal/writing and time management skills Must be able to effectively work in a fast-paced environment Proven ability to manage multiple conflicting projects to successful conclusion

What’s in it for you?

What’s in it for you?

We recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

Medical, Dental, Vision Insurance. 401k, With Matching Contributions. Paid Time Off, including 8 paid community volunteering hours per year. Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options. Growth Opportunities. Short-Term/Long-Term Disability Insurance. Discounted benefits to local event venues and events, as well as National business partners. On-site Café with Catering Option for Busy Lifestyles. 24/7/365 On-site Gym and Lockers offered at a reduced, monthly membership fee. Free health and wellness programs and resources. Electric vehicle charging stations, bike racks, walking paths and outdoor-dining seating at multiple locations on campus.

Ready for the next move?

If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?