Director of Operations

Position Summary

The Director of Operations will be responsible for daily firm facility operations -focusing on oversight of third party business partners – including facilities management, copier and printer equipment, security, and related providers. This position will also support the general administration of facilities and related functions such as accounts payable, space planning, and maintenance and repairs. The Director of Operations will serve as first point of escalation for problem solving and troubleshooting of service issues. This position will also support the Chief Facilities Officer on firm wide capital project management – such as office build-outs and moves.

Essential Functions

Participate and assist with the development of department and firm strategic initiatives relating to facilities and office services. Conduct project management planning and tasks relating to these initiatives. Oversee assigned department projects in Maintenance, Facilities and Security. Serve as the primary contact representing the firm with Office Services provider for all equipment, services and labor provided (i.e. Xerox, Epiq and Securitas). Manage assigned direct reports in the Facilities department. Participate with Chief Facilities Officer in staff encouragement, training, discipline, education and performance discussions within the Facilities department. Create and manage legacy department materials related to business continuity, training and project records. Maintain trusted relationships with valued vendors to ensure open communication and continued cost effective service.

Knowledge, Skills and Abilities Required

Extensive knowledge of technical operations, facilities and technology support in a professional environmentAdvanced facilities management and vendor negotiation skills Strong communication skills, both verbal and written with all levels of the organization and external vendors and resourcesAbility to manage, organize, prioritize and complete multiple projects with various deadlines simultaneouslyExcellent, sound decision making skillsBasic financial understanding of accounts payable, accounts receivable and budget process. Excellent managerial and leadership skillsWorking knowledge of Microsoft applicationsMust maintain professionalism and patience during periods of high demand

Knowledge, Skills and Abilities Desired

Prior legal industry experienceKnowledge of building operations and maintenance including electrical, mechanical, plumbing etc.

Education and Experience

Bachelor's degree in related discipline or combination of equivalent education and experience. 3 - 5 years of experience in similar field. 1-2 years in legal or professional offices services industry preferred.

Equal Opportunity Employer

Vorys, Sater, Seymour and Pease LLP (Vorys) does not discriminate in hiring or terms and conditions of employment because of an individual’s sex, race, age, religion, national origin, ancestry, color, sexual orientation, gender identity, genetic information, marital status, military/veteran status, disability or any other characteristic protected by local, state or federal law. Vorys only hires individuals authorized for employment in the United States.