System Administrator Level - 2 (TS/SCI w/ Poly) - Fort Meade, MD
📋 Role Overview & Responsibilities
VXForward is seeking a System Administrator Level 2 (SA2) to provide Cross Domain Service (CDS) Solutions to over 40 system domains at the unclassified, secret, and top secret levels.
Duties, Responsibilities, and Tasks:Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manage IT system infrastructure and any processes related to these systems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support for the escalation and communication of status to agency management and internal customers.Provide support for the dispatch system and hardware problems and remains involved in the resolution process.Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution process
Qualifications:Clearance TS/SCI with Full Scope Polygraph
EducationBachelor’s degree in a technical discipline from an accredited college or university is required.Twelve (12) years of additional SA experience may be substituted for a bachelor’s degree.
ExperienceTwelve (12) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Ten (10) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.Ten (10) years experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).Three (3) years experience in implementing OS level clustering.Five (5) years experience performing Puppet system administration.Five (5) years experience installing software from YUM repositories, RPM Files, tar-balls, or source code.Ten (10) years experience in researching, acquiring, and applying IAVA patches.Eight (8) years experience in using Unix/Linux command line.Five (5) years experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
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