Client Service Associate or Manager

About Wealth Enhancement Group

Wealth Enhancement Group is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 55,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement Group has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our Denver, CO office is looking for a Client Service Associate to serve as the liaison between the client and the Financial Advisor (FA). You will work with all aspects of the client experience, including financial paperwork and financial account review preparation.

The salary target for this role is $60K - $70K depending on experience; this position is also eligible for an annual team bonus.

We select our initial compensation target using national compensation survey data. When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions

Support Senior Vice President and their clients by leading and implementing the client service model. Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfersResponds to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc. Ensures accurate completion of prospect / new client paperwork/set upMaintains (CRM) database and client files (Filing, copies, data input)Research and follow up on any issues with the Broker/Dealer, WEG Operations, and vendorsRecord incoming assets to the appropriate blotting toolLearn Company product suitability guidelines, financial operational processes, and financial sales processesSupport client service functions for all teams as requested.

Education/Qualifications

4-year degree preferred3+ years of customer service /administrative experience is neededFinancial administration experience is a plusSeries 7 and 66 or 7, 65 and 63 licenses. Strong interpersonal skills required to develop team and client relationshipsProfessional presence and communication skillsStrong attention to detail and processGood problem-solving skills, ability to work with deadlines and prioritize workProficient with Microsoft OfficeSalesforce experience a plusE-Money experience is a plus

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:

Training and professional developmentMedical and dental coverage401k – with match and profit sharingHealth care spending and savings accountsDependent care spending accountVision coverageWellness programs and resourcesLife insurance – employer paidShort-term and long-term disability – employer paidPaid Time Off10 paid holidays each yearPaid parental leaveTuition reimbursement

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.