Employee Relations Manager

About This Role

Wells Fargo is seeking an Employee Relations Manager to lead a team of Employee Relations Consultants. The manager will support the team in handling requests for consultation on a variety of case types that may include employee performance, attendance, conduct, conflict of interest and disputes received from employees and managers through the case management system.

In This Role, You Will

Manage and develop a high performing team, and assist in the resolution of escalated employee relations mattersEnsure team maintains compliance with internal controls, SLAs, and monitor reporting as well as established role specific training requirementsResponsible for making recommendations and improving current Employee Relations or Human Resources practices and policies across the Wells Fargo EnterpriseEnhance the Employee Relations model through effective consultation and review of data to support business decisions, internal training, and talent assessmentCollaborate and consult with Employee Relations peers, colleagues, and all levels of managementCollaborate with key partners and recommend enhancements to the development and design of policies and procedures

Required Qualifications

4+ years of employee relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education2+ years of Leadership experience

Desired Qualifications

2+ years of management experienceStrong conflict resolution skillsExtensive knowledge and understanding of human resources practices and policiesExperience using a human resources case management systemExperience with employee relations consultation on city ordinance, state statute, and federal regulation policiesAbility to identify and evaluate trends, isolate root cause, and provide swift/thorough resolutionAbility to interact with integrity and a high level of professionalism with all levels of team members and managementAbility to provide leadership to a virtual or remote teamHighly refined and professional verbal and written communicationsKnowledge and understanding of human resources analytics and reporting

Job Expectations

This position will require onsite presence in a hybrid arrangement from one of the following locations:2222 W Rose Garden Ln. -- Phoenix, AZ8740 Research Dr. - Charlotte, NC2600 S. Price Rd. -- Chandler, AZ1445 Ross Ave. -- Dallas, TX4101 Wiseman Blvd., San Antonio, TX550 S. 4th St. -- Minneapolis, MN800 S. Jordan Creek Parkway -- West Des Moines, IA

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Posting End Date

26 Apr 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-360681-5