Lead Enterprise Risk Officer - Home Lending Servicing Risk

About This Role

Wells Fargo is seeking a Lead Enterprise Risk Officer responsible for providing risk oversight of Home Lending Servicing, with a focus on service transfer and subservicing activities.

In This Role, You Will

Use subject matter expertise and business knowledge to provide independent risk oversight and credible challenge to front line service transfer and subservicing activitiesProvide risk expertise and consulting to Home Lending Servicing, including the development of corrective action plans and effectively managing changeEvaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controlsCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsDevelop, implement, monitor and interpret risk-based governance programs, create new policies and guidelinesReview moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factorsUtilize risk knowledge to issue resolutions for moderate to high-risk companywide projects and initiativesResolve moderately complex issues and lead team to meet risk area, projects and process deliverables, while leveraging solid understanding of the risk policies, procedures and compliance requirementsLead and manage multiple concurrent initiativesPartner with managers to coordinate risk reporting to executive management, committees, and Board of Directors

Required Qualifications, US

5+ years of Risk Management experience (Operational Risk, Compliance Risk, Reputation Risk, Credit Risk, Business Process Management) or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

Home lending experience with subject matter expertise in processes and risks associated with service transfer and subservicing activitiesExcellent collaboration and communication skills. Ability to clearly and concisely communicate (both written and verbal) with business partners, peers and senior management and lead discussions. Superior ability to identify, evaluate, aggregate, and challenge risks - balancing the impact to customers, business, and bank.Ability to work independently with minimal direction; superior ability to exercise independent judgment and apply prudent risk mitigation principlesAbility to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to develop partnerships and collaborate with other business and functional areas Excellent problem-solving skills and the ability to thoroughly research and analyze options and impacts of solutionsAdvanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Ability to manage multiple priorities and think strategically across multiple portfolios/investors from an end-to-end servicing view Knowledge of Home Lending servicing systems, applicable tools, and automated decisioning tools 3+ years SAS, SQL, or Tableau experienceA BS/BA degree or higher Ability to mentor other team members

Posting Locations

401 S. Tryon Street - Charlotte, North Carolina 600 Wells Fargo - Minneapolis, Minnesota7001 Westown Pkwy - West Des Moines, Iowa1150 W. Washington - Tempe, Arizona1455 Ross Ave - Dallas, Texas

Job Expectations

Ability to work at one of the approved locations in the job postingThis position offers a hybrid work schedule

Posting End Date

2 May 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-342521-1