Operations Manager
📋 Role Overview & Responsibilities
About This Role
Wells Fargo is seeking an Operations Manager as part of the Check Deposit Team within Wealth and Investment Management (WIM) Operations. The Operations Manager will be a direct manager for the team that reviews incoming check deposits into client accounts for Wells Fargo Financial Advisors brokerage clients and all operation-related functions of check processing. Learn more about our career areas and lines of business at wellsfargojobs.com .
In This Role, You Will
Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional areaDevelop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and complianceEngage stakeholders and internal partners associated within the Operations areaWork independently on moderately complex issues and projectsIdentify opportunities for process improvement and risk control development and escalates issues to more experienced managementProvide training, performance, evaluation and coaching of less experienced teamMake decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectivesInterpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibilityProvide responsibility for budget and financial performanceCollaborate and influence all levels of professionals including more experienced managersLead team to achieve objectivesManage allocation of people and financial resources for OperationsMentor and guide talent development of direct reports and assist in hiring talent
Required Qualifications, US
4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education2+ years of leadership experience
Desired Qualifications
2+ years of check processing operations experience2+ years of issue management and/or risk and control experienceExperience working directly with auditors and compliance regulatorsExcellent verbal, written, and interpersonal communication skillsStrong organizational, multi-tasking, and prioritizing skillsAbility to navigate through ambiguity, and overcome barriersSuccessful Completion of Series 99 or equivalent or ability to obtain licensure within the required amount of timeAdvanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Project) skills
Job Expectations
Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hireObtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position
Posting Location
Saint Louis, Missouri
Posting End Date
24 Apr 2024
Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Reference Number
R-360527
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