Senior Incident Communications Lead

About This Role

Reporting to the head of Enterprise Incident Communications, this position will create integrated strategies, content, and creative solutions to support incident communications. Additionally, the scope includes working on high-priority projects and incidents with colleagues across the enterprise. This position can sit in Charlotte, NC; Dallas, TX; Minneapolis, MN; New York, NY; Saint Louis, MO; San Francisco, CA or West Des Moines, IA and is required to be in the office 3 days a week. The Wells Fargo job profile is Senior Lead Communications Consultant.

In This Role, You Will

Serve as a trusted advisor and provide incident communications counsel to key stakeholdersDevelop and implement communications strategies and plans that protect Wells Fargo's reputationWrite a variety of communications including key messages, announcements, Q&As, and talking pointsEnsure creative assets adhere to all corporate branding and legal guidelinesParticipate in kickoff, progress, and presentation meetings with key stakeholders Offer insights and influence decision-making based on risk or reputational mattersDesign testing strategies to evaluate the effectiveness of incident response plansFunction as a subject matter expert (SME) and share best practicesDevelop standards, guidelines, tools, and templates for effective incident communicationsCollaborate across Public Affairs to coordinate work and ensure a "One Wells Fargo" approach

Required Qualifications

7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

Experience developing incident communications strategies and plans Experience counseling executives on issues management or crisis management initiativesExperience developing compelling content and leveraging internal/external channels for messagingExperience building strong relationships and collaborating across large organizationsExperience presenting information in a manner that persuades, and influences decision makersExperience working complex programs/projects under regulatory oversight

Job Expectations

Flexibility to work in a 24/7 environment

Office Locations & Pay Ranges

401 South Tryon Street - Charlotte, NC ($111,100 - $197,500)1445 Ross Avenue - Dallas, TX ($111,100 - $197,500)550 South 4th Street - Minneapolis, MN ($111,100 - $197,500)150 East 42nd Street - New York, NY ($133,300 - $237,100)333 Market Street - San Francisco, CA ($133,300 - $237,100)1 North Jefferson Street - St. Louis, MO ($111,100 - $197,500)800 South Jordan Creek Parkway - West Des Moines, IA ($111,100 - $197,500)

Pay Range

$111,100.00 - $237,100.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

401(k) PlanPaid Time OffParental LeaveCritical Caregiving LeaveDiscounts and SavingsHealth BenefitsCommuter BenefitsTuition ReimbursementScholarships for dependent childrenAdoption Reimbursement

Posting End Date

3 May 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-361754-3