Senior Lead Independent Testing Officer - Customer Remediation Analytics & Data Testing

About This Role

Wells Fargo is seeking a Senior Lead Independent Testing Officer to manage testing and validation activities for the Analytics, Remediation and Data Testing (ARDT) team. The ARDT team within IT&V is responsible for testing customer remediation activities executed by the Customer Remediation Center of Excellence (CR COE) and the Customer Remediation Verification team.

The Independent Testing and Validation (IT&V) team is responsible for the development and design of methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework, and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

The Senior Lead Independent Testing Officer is responsible for overseeing engagement activities and junior testers. They are also: performing quality reviews; managing multiple projects to ensure high quality outcomes; overseeing the testing of high complexity areas; assessing, escalating, and dispositioning findings; and managing relationships within IT&V and the CR COE.

In This Role, You Will

Successfully lead and manage multiple projects across a wide array of highly complex subject areas (e.g., supporting Customer Remediation team) while ensuring high quality outcomes are achieved and effectively communicated to management.Develop, implement, and manage process to perform quality reviews and provide credible challenge to work products completed by other analytic resources on the team.Perform detailed code reviews, identifying anomalies and other potential data quality concerns.Partner with analytic and business resources to navigate large, complex technology environments.Utilize advanced data analytics skills and specialized knowledge to independently research issues relating to data integrity driving to root cause.Partner with IT&V Customer Remediation Validation team members to educate them on the data received and design strategies to analyze the data.Document procedures performed and developed tools to perform review activities.Identifying and implementing efficiencies and process improvementsBuilds and owns constructive relationships across IT&V and the CR COE exercising effective communication behaviors while supporting review activities.Provide credible challenge and recommendations to IT&V Leadership as needed.Mentor and coach team members.

Required Qualifications, US

7+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

Experience gathering, analyzing and interpreting large datasets.Strong ability to retrieve data from various information systems.Strong analytical skills with high attention to detail and accuracy. Strong ability to research, trend, and analyze data.Experience in Audit, Compliance, Risk and Testing.Knowledge of regulatory compliance requirements in financial industry.Strong critical thinking and analytical skills with high attention to detail and accuracy and an ability to credibly challenge the status quo.Ability to communicate effectively, in both written and verbal formats, with various levels of management including senior executive level leaders.Demonstrated negotiation skills, especially with difficult topics when partnering with lines of business and technology, including the willingness and ability to question decisions, understand direction and escalate issues, where necessary.Demonstrated success with influencing business units to identify, formulate and implement processes/procedures to mitigate.Ability to take on a high level of responsibility, initiative, and accountability.Ability to adapt and rapidly adjust to changes in the environment.Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.Ability to summarize and recommend new strategies/solutions. Technology experience with any of the following: SQL, SAS, Toad, PowerShell, VBA, DAX, etc.Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.

One or more of the following certifications is desired

Certified Internal Auditor (CIA)Certified Public Accountant (CPA)Certified Information Systems Auditor (CISA)

Job Expectations

This position is not eligible for Visa sponsorship.This position offers a hybrid work schedule.Willingness to work on-site at stated location on the job opening.

Posting Locations

401 S Tryon Street - Charlotte, NC600 S 4th Street, Minneapolis, MN1N Jefferson Avenue - St Louis, MO800 S Jordan Creek Pkwy, West Des Moines, IA1150 W Washington Street, Tempe, AZ250 E John Carpenter Freeway, Irving, TX

This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

Posting End Date

11 Apr 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-346247-3