Client Representative
📋 Role Overview & Responsibilities
Our hospital is a privately owned practice which prides itself on providing excellent customer service. Our philosophy is simple: treat our clients' pets as we would our own, practice the best possible medicine, and have a great time while we work. Our team is experienced and very friendly which creates a wonderful work environment. Keeping up a positive work environment is very important to us. Team happiness is a top priority, and we strive to always be better and grow.
*HOURS OF OPERATION: Monday-Friday 8am-6pm, 1st & 3rd Saturdays 9am-2pm*
If you love pets and are a strong supporter of the human-animal bond, work well under pressure, and you have excellent interpersonal skills, please submit a cover letter telling us about yourself and how you can contribute to our team, along with your resume.
POSITION REQUIREMENTS:
-High school diploma or equivalent.
-Excellent phone etiquette.
-Typing skills required.
-Computer knowledge required; comfortable with desktop applications such as Microchip Word and Outlook.
EXPERIENCE REQUIREMENTS:
-Significant experience with basic office functions in a busy office environment.
-Previous exceptional customer service experience, focused on establishing and maintaining client rapport.
PERSONAL REQUIREMENTS:
-Flexible in attitude and work habits.
-Possess a team-oriented mindset
-Exceptional Communication Skills
-Dependable
-Quickly learn the meaning of specific medical terminology used
-Perform basic computer skills, type 30 words per minute.
-Physical Effort: Work requires lifting and carrying records and food/pet products up to 40 lbs.; requires sitting and standing for extended periods of time.
-Working conditions: May be exposed to unpleasant odors, noises and animal feces/urine. May be exposed to bites, scratches and contagious diseases.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- 10 hour shift
- Day shift
- Weekend availability
COVID-19 considerations:
Curbside Check-In & Pick Up, Surfaces are Sanitized, Masks are Optional Indoors
Experience:
- Veterinary : 1 year (Preferred)
- Customer Service: 1 year (Required)
- Computer skills: 1 year (Required)
- Medical office: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Client Representative position at West Valley Pet Clinic? ▼
Click the “Apply for this Position” button on this page to submit your application directly to West Valley Pet Clinic without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →