Service Technician
📋 Role Overview & Responsibilities
Purpose: Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.
Job Responsibilities/DutiesPerform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products
Participates in Service Educate Training programs required for the development of skills and knowledge
Maintains current knowledge of John Deere and competitive products
Maintains condition of vehicles, inventory, tools, and equipment
Maintains clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time on a timecard and for all material used in performing assigned duties
Skills, and Knowledge1+ years in performing service repairs
Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion
Ability to perform duties in extreme seasonal temperatures
Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs
Ability to go on Service Calls when needed, a valid driver’s license is required
Be available to complete long-term repairs on a customer’s equipment in a timely manner
Forklift certified preferred
Ability to use Service Advisor and basic computer functions
Proficient oral and written skills
Climb up on equipment and in smaller spaces in equipment to make repairs
- ***safety sensitive position
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This position is located in Woodward, OK with potential relocation and sponsorship assistance depending on candidate qualifications.
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