Manager, Scheduling

Who We Are

We make the extraordinary, accessible, every day.

Wheels Up (NYSE: UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales, and a strategic partnership with Delta Air Lines. We offer a challenging and rewarding career in an exciting and growing industry. This is a chance to join a team of some of the best aviation professionals in the industry, committed to unparalleled safety and service for our clients, in a range of sectors from military to ultra-high-net-worth individuals.

The Manager, Scheduling oversees the financial performance and various aspects of scheduling operations. As a people leader, this role provides direction to a team (up to 20) scheduling staff to ensure they provide customer service to pilots and system control, uphold our commitment to safety, demonstrate good judgement and perform their jobs as defined by company policy, crew scheduling manual and in-line with KPI and profitability targets.

Responsibilities

Recruits and hires to achieve and maintain the team’s target staffing level. Manages new hire initial, recurrent, and remedial training for the team as required. Builds team schedules, managing paid time off and team shift coverage to meet the business needs. Implements standards and service level agreements (SLAs) for the team. Provides ongoing guidance and coaching to support the team’s performance in relation to standards and SLAs. Builds and continuously evolves team processes and procedures to support company goals. Role models the company vision, mission, values, and culture to the team. Collaborates with adjacent department/team leaders and the engineering teams to continuously evaluate and improve processes through simplification and improved technology. Performs other duties and responsibilities as assigned.

Qualifications

Minimum Qualifications

3-5 years experience in dynamic operations environment, preferably Part 135 Aircraft and Crew Scheduling experience, preferably Part 135 floating fleet Minimum three years operations, management, finance or strategic experience, preferably in aviation, including a minimum of one year of direct people leadership. In depth knowledge of Aviation based systems, such as a Flight Management System

Preferred Qualifications

College degree in Aviation Businesss Management, or similar experience Dispatcher’s license, Private Pilot License, or similar experience

Wheels Up Story

What’s In It For You

At Wheels Up, you will help make the extraordinary possible. Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrate. At Wheels Up, our people are our success. Exploring a career at Wheels Up gives you a chance earn amazing compensation and benefits, helping you and your family have the type of balance you deserve in both your career, and life away from work:

Competitive salary 401(k) with generous company contributions up to 6% Paid time off including vacation, holidays, paid personal time, maternity and parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Total Personal Well-being programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Career development programs to achieve your long-term career goals

Salary Range

The wage range for this position ($105,000 – $140,000 base salary) is determined on a variety of factors that are considered in making compensation decisions, such as differences in skill sets; experience and training; licensure and certifications; and other business and organizational needs. This wage range has not been adjusted for any applicable geographic differential associated with where the position may be filled. At Wheels Up, it is not typical for an individual to be hired at or near the top of the range for their role. Your placement within the wage range is primarily based on your qualifications and experience.

You may also be eligible to participate in a discretionary annual incentive program, whereby an award, if any, depends on various factors , including, without limitation, individual and organizational performance.

What You Will Bring

An unwavering commitment to SAFETY The ability to build TRUST through transparency and communication A commitment to achieving results the right way and a willingness to take ACCOUNTABILITY when we do not The knowledge that there is power in bringing people with different points of view and life experiences together and a culture of BELONGING leads to unlimited and unrestricted collaboration A belief that INNOVATION is only possible in an environment where we make things simpler, strive for continuous improvement and understand that great thinking can come from anywhere in our organization A willingness to be curious, constantly asking questions to help promote creative thinking, problem solving and trouble shooting A desire to collaborate and be part of a diverse team and when necessary, lean into and manage conflict effectively A high level of integrity in everything you do A strong commitment to service and a meticulous attention to detail A level of professionalism unmatched in the aviation industry

Commitment to Diversity

At Wheels Up our 5x5 Value of Belonging is based on the principle that every employee has a voice. We believe in inclusiveness, and celebrate each person’s individuality, because there is power in bringing people with different points of view and life experiences together. We are launching DEIB initiatives that support ALL employees and help to cultivate a culture where ALL employees can bring their authentic selves to work.

Accommodation For Applicants With Disabilities

Wheels Up is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hr@wheelsup.com or alternatively send a fax to 859-334-6552. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax