Operations Assistant - Billing Clerk
📋 Role Overview & Responsibilities
Job titleOperations Assistant – Billing ClerkClassificationNon-ExemptReports toOperations AdministratorScheduleMonday – Friday, 8:00 AM – 5:00 PM / 40 hours a week Summary/ObjectiveThe Operations Assistant reports directly to the Operations Administrator, which provides operational and administrative support at the branch level. Essential FunctionsAdministratively supports the operations teamDaily invoicingEntering portal invoices on a timely basis Verifying accurate information on pick tickets and processing invoices.Provide backup for Switchboard OperatorCommunicate with the appropriate sales personal with invoice discrepancies to ensure accurate billing informationReview and analyze billing data, identify discrepancies and take appropriate actions to resolve them. Run open billing reports to proactively seek out open invoices that may need to be cancelled or processedOther duties as assigned CompetenciesAbility to handle large volume of invoices dailyGood communication skills and organizational skills Self-motivated and a Team playerProactive in terms of taking the initiative to perform tasks as requiredStrong analytical, problem-solving, and follow-through skillsReliable, Time Management, detail-oriented, and accurate in providing information to associatesAbility to work in a fast-paced environment and to meet cutoff periods and deadlines
Supervisory ResponsibilityThe Operations Assistant position has no direct supervisory responsibilities. Working conditionsWork EnvironmentThis job typically operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical DemandsWork is generally sedentary in nature but may require standing and walking for up to 30% of the time. Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m. The employee must work 40 hours each week to maintain full-time status. TravelThis position requires no travel. Education and Experience1 – 2 years Electrical Industry experience is preferredCustomer Returns experience preferred
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