Associate Website Merchant, Williams Sonoma Home

Job Description

About the Role

This position is responsible for site and catalog initiatives that will help our brand meet sales and margin goals. This person is responsible for developing, managing, and optimizing the online merchandising and marketing programs for our website. They will propose and implement merchandising strategies online, manage product ranking, hierarchies and seasonal product launches

This role is a hybrid role based in SF 4x a week.

Responsibilities

Lead the site merchandise presentation and site customer experienceEnsure a consistent customer experience between all channelsDrive the web product presentation: images, copy, product ranking, supercats, etc.Build out a site map and make suggestions to rename categories, open shops if necessaryCalendar out and drive process for timely launch of products, site enhances, etc.Manage product ranking, cross-sell, up-sell and optimizations site wideAnalyze key site metrics and make informed recommendations: top landing pages, bounce pages, exit rates, $ index. Schedule cross-functional meetings to gain buy-in and alignmentTest new pages, new products, email content and okay for implementationCreate and manage site dashboard for key site paths, recommends optimization opportunitiesPartner with Merchandising and Inventory Management team to develop site strategies that support the merchandising strategyTrack and analyze email metrics and apply learnings to future emails to improve productivityDevelop seasonal site plans that include photography shot lists, supercats, ranking, navigation changes, new categories, on line execution of brand promotionsOptimize processes across functionsPartner with tech team on site stability and daily site buildsLead promotion planning and implementation

Criteria

Bachelors degree plus 3 - 5 years in retail e-commerce and e-marketingHighly literate in Excel, PowerPoint and Outlook, plus strong communication skills.Proven track record of developing and implementing online initiativesStrong understanding of internet-based consumer behavior and direct marketing principles.Strong analytical skills: ability to think objectively, use data to make decisionsAble to build constructive and effective relationships with a broad group of business partnersExcellent written, problem-solving and decision-making skillsDemonstrate strong business ownership, works well independently and self-motivated

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.

Benefits Just For You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefitsTax-free commuter benefitsA wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-developmentAdvisor (Mentor) programCareer development workshops and learning programsSpeaker series

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $70,000-$80,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

About Us

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.