KI Kinetic Ops - Field Service Technician

Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

_________________________________________________________

This Position Follows a Union Bidding Process** About the Role: Windstream’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and test equipment to provide service of multiple different technologies and network designs. Recommend products and services that resolve their communications needs. Work in both buried and aerial plant requiring pole climbing and ladder skills. Safely operate and maintain clean and organized company service vehicle. Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations. You will report to the Manager of Local Operations Do You Have? Basic technology and math skills Valid driver’s license and safe driving record Ability to distinguish colors in use of color-coded cable. Ability to use equipment with maximum load capacity of 275lbs. Ability to lift up to 50lbs, capable of working aloft. Ability to successfully complete required safety training. Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. Ability to respond to after hour call-outs. High School Degree or GED equivalent Even Better: Customer service or sale experience. Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience. Minimum Requirements: This is a safety sensitive position. IND123

_________________________________________________________

Our Benefits

Medical, Dental, Vision Insurance Plans401K PlanHealth & Flexible Savings AccountLife and AD&D, Spousal Life, Child Life Insurance PlansEducational Assistance PlanIdentity Theft, Legal, Auto & Home and Pet Insurancehttps://windstreambenefits.com

Windstream CIB Statement

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups

WinVets – Veteran Employee Resource GroupWOW – Women Employee Resource GroupWINPRIDE – LGBTQ+ Employee Resource GroupWBPN – Black Professional Resource GroupWARG – Ability Resource GroupLaFamilia –Hispanic Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.