Air Elite Member Experience & Training Specialist

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Key Responsibilities

Serves as a World Fuel liaison with Air Elite members to build, maintain, and retain customer relationships. Professionally communicate the Air Elite and World Fuel values through a complete sales cycle. Guide, promote, and manage training materials, including training decks, Kahoot, and other training assets.

Job Requirements/Description: The position will support the existing network members with program adoption, training, and audit processes. To support these functions, travel to FBO/Handler (member) locations globally for onsite training and continued web-based training will be instrumental to the position's success.

This position will manage and maintain all training materials, including presentations, forms, and branded materials for meetings and training.

This position will support the management and implementation of network meetings and content development. This position will be directed by World Kinect policy.

Experience

2-3 years of business experience.Organizational proficiency and time management experience with time-driven projects. Customer service/care skills.Public speaking, training, and presentation skills to support the training delivery.

Education: Bachelor’s Degree (BS, BA, etc.) Business Management, Marketing, or Communications degrees preferred.

Formal training in Public Speaking is preferred. Examples of training include Certified Speaking Professional - CSP®, Certified Professional in Talent Development - CPTD®, or other online college Certificate in Public Speaking

Specific Skills & Knowledge Required

Must have Excel, PowerPoint, Word, and Outlook experience. Must be able to speak publicly and represent World Fuel and Air Elite confidently. Must have training skills with training certification highly recommended. Social Media administration experience is highly recommended. Aviation industry knowledge is a plus. Business education is a plus, as well as having a full understanding of how we assist our customers in their business model and profitability goals.

Geographic Scope & Travel Requirements: Travel will be global and year-round. Position regularly works additional hours during the week or on weekends and evenings; position responsibilities may require telephone contact at unusual hours.

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World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.