Engagement Consultant- Nvidia DGX

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 10,000 individuals and closed nearly $20 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

Engagement Consultants lead several of the pre-sales processes for qualified services opportunities. WWT’s Sales organization is responsible for creating and qualifying business opportunities. When a services opportunity is qualified, the Engagement Consultant leads the Intake, Scoping, Service Design, and Contracting phases of the services lifecycle. After an engagement is awarded to WWT, the Engagement Consultant co-leads the Initiation phase with a leader or leaders from the applicable services organizations, such as a Project Managers, Program Managers, Delivery Leads, Engagement Managers. The Engagement Consultant is not directly responsible for service delivery but remains informed and prepared to assist if needed during service delivery phases.

Responsibilities

Support Sales with relevant and current WWT services knowledge to aid in qualification and pursuit decisions. Review opportunities to confirm that qualification standards have been met. Offer advice to the Sales team around related experience with similar engagements, feasibility of a particular type of engagement, and other insights that may influence the decision to pursue the opportunity. Determine if a custom scoping effort is justified or if a packaged service offering is more appropriate. For opportunities that are not ready for pursuit, advise Sales team on how the opportunity could be re-shaped to better match WWT’s capabilities while meeting the client’s objectives. For pursuit opportunities, determine what departments and roles will be engaged for the next steps. Lead scope discussions and workshops with clients, seeking to understand the client’s business and technical objectives and constraints. Perform detailed discovery and requirements gathering. Engage WWT subject matter experts to assist in scoping. Service Design. Determine internally how WWT will perform the services in scope. This does not include the technical solution architecture or engineering of the technology products such as hardware selection and software licensing; this is an Engineering responsibility. This phase includes preliminary timeline, resource planning, risk assessment, estimating and budgeting, preliminary proposal and preliminary SOW/contract development. Prepare detailed estimates and pricing models leveraging the technical expertise of engineers, architects, and project/program managers. Present proposals and SOWs to clients. Revise scope, timeline, and fees based on client feedback. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from unfunded scope expansion and other risks. Balance winning business with creating engagements that are optimized for successful and profitable delivery. Execute approved SOWs and follow internal processes to open projects. Guide new engagements through internal setup and initiation processes. Service Delivery. Remain aware of the status of engagements. Assist with scope clarification, scope changes, and other activities when needed to support service delivery efforts. When required, lead difficult conversations to address scope changes or issues. Deal Review. Review engagements prepared by other employees for compliance and quality control purposes. Follow detailed documentation on the Deal Review process. Build and maintain strong relationships with WWT Sales and WWT Services stakeholders and other WWT departments and employees. Establish and maintain contact with assigned clients. Serve as the point of contact for Sales into the Services organization for new opportunities. Serve as the point of contact for the Services organization regarding assigned Sales opportunities. Identify opportunities for additional business. Support simple and medium-complexity engagements independently. Support large and high-complexity engagements independently or as part of a team.

Qualifications

2 years of related experience creating, defining, selling, or delivering large scale technology services engagementsPresence and credibility with clients regarding technology servicesExperience with data center technologies, high performance computing architecture, SAN, hyperconverged infrastructure, with experience creating, defining, selling, or delivering related technology services engagements, is required.Data Center Infrastructure Services ExperienceVirtualization, VMware, hyperconverged infrastructureServers, storage, Linux and Unix OSData center networkingGPU-based computingHigh-Performance architecture and computing (HPA/HPC)Nvidia DGX, Dell HGXInfiniBand networkingFacilities and operations, power, cabling, coolingPartner relationshipsAbility to negotiate mutually agreeable outcomes with clients, WWT partners, and WWT stakeholdersAbility to work successfully in a complex matrix organizationCompetency in analytical problem solving, customer/partner relationships, technology products, project management, and strategic insightStrong written and verbal communication skills in English languageTravel is anticipated at 5% or less

More about the team? Engagement Services - WWT

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness programFinancial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition ReimbursementPaid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, BereavementAdditional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities