Switchboard Operator
📋 Role Overview & Responsibilities
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Responsible for operating appropriate telecommunication equipment to provide communication services for the entire hospital.
MINIMUM QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE
- High school diploma or equivalent.
PREFERRED QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE
- One (1) year experience in customer service.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Operates telecommunication equipment to provide communication service to hospital departments, patient care areas, and physicians.
- Receives incoming calls and connects them as requested.
- Monitors alarms such as fire, emergency, security, and telecommunications equipment.
- Announces emergency codes and activates pagers and other communication devices.
- Relays and route written and verbal messages.
- Identifies problems with communication devices and takes appropriate action.
- Documents required information in appropriate logs
- Utilizes crisis intervention skills when dealing with callers/emergency situations.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to sit for extended periods of time.
- Able to read and write legibly.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Standard office environment.
SKILLS AND ABILITIES
- Strong written and verbal communication skills.
- Ability to operate basic office equipment such as phones, computers, copier, fax machine, etc.
- Ability to multi-task and handle multi-line phone system.
- Ability to respond to emergency situations in a calm, professional manner. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: PCH Princeton Community Hospital Cost Center: 639 PCH Switchboard Address: 122 12th Street Princeton West Virginia
Frequently Asked Questions
How do I apply for the Switchboard Operator position at WVU Medicine? ▼
Click the “Apply for this Position” button on this page to submit your application directly to WVU Medicine without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Princeton, WV with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →