Medical Assistant, OB/GYN (87150BR)

University Job Title

Medical Assistant

Bargaining Unit

L34 - Local 34 (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Labor Grade C

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

University Health

Total # of hours to be worked:

• 5

Work Days/Hours (Other Than Standard)

Fulltime, 37.5 HRS; Weekdays, 8:30 - 5:00; Monday - Friday. Occasional early mornings, evenings; weekends or holidays/recess may also be required.

Work Week

Standard (M-F equal number of hours per day)

Work Location

Central Campus

Worksite Address

55 Lock Street

New Haven, CT 06511

Position Focus

The OB/GYN Department at Yale Health provides comprehensive women's health services to the University's faculty, students, staff and their dependents. Our OB practice covers nearly 400 deliveries per year at Yale New Haven Hospital. We provide patient-centered, culturally sensitive care to a diverse membership. Our goal is improving the health and well-being of the entire Yale community. Yale Health has been continuously accredited by the Joint Commission since 2005. We are currently seeking an experienced medical assistant to join the Ob/Gyn team.

Our state-of-the-art facility at 55 Lock Street, built in 2010, is where our members receive most of their care. It is a 144,000 square-foot medical facility with over 90 exam rooms; an Acute Care Department staffed by a physician and registered nurses; a 15-bed inpatient facility; a diagnostic imaging suite including MRI, CT scan, x-ray, and ultrasound; and a full-service retail pharmacy. It houses our 150+ providers, including 111 primary and consulting physicians.

As a member of the OB/GYN Team at Yale Health, the Medical Assistant will provide care to patients as part of a collaborative and supportive team in a clinical setting. They will prepare patients for examinations, provide routine information related to medical treatments and procedures, measure and record vital signs, collect and label specimens, perform all CLIA-waived/POCT testing; assist clinical staff with procedures, treatments and exams. Act as a Chaperone for sensitive exams. Maintain exam rooms, procedure rooms and clinical areas. Retrieve, process and document activities related to lab and diagnostic test results; and perform clerical functions which may include telephone reception. Assist patients with personal hygiene, nutrition, comfort and safety. Maintain a comfortable, orderly, safe and clean environment. Provide assistance to clinical staff with all procedures, treatments and exams. Prepare in advance, medical records for clinician appointments.

Work with Clinical Manager to assist with patient flow, troubleshoot problems as they occur with clinic equipment, monitor inventory, order supplies, stock and equipment. Acts as a contact with vendors to ensure adequate par levels/inventory is maintained in anticipation of clinic needs. Participate in the coordination of daily assignments to provide clinician support. Implement changes to support the primary mission of providing care to our members and improvement to clinic operations. Acts as a liaison to medical assistant community programs, serve on various committees and may also serve as a preceptor.

Selects, set up and maintain medical supplies and equipment. Ensures equipment is maintained and in compliance with State and JCAHO requirements for monthly room checks. Provides assistance to clinicians for ancillary support requests and coordination of patient care issues within Yale Health and with preferred providers and vendors. Serves as a resource for clinical staff in order to facilitate complex and challenging patient care issues/needs. Escalates issues to appropriate members of the healthcare team as indicated.

Ensures biohazardous waste is processed and stored correctly. Assists in Quality Assurance measures for the department. Ensures that up to date records and logs are maintained in accordance with policies and procedures as well as JCAHO requirements. Develops and implements process improvements as appropriate. Perform additional duties as determined by the department manager to maintain efficient workflow.

Essential Duties

Maintains comfortable, orderly, safe, and clean environment. 2. Prepares patients for examinations. Provides routine information related to medical treatments and procedures. 3. Measures and records vital signs. Collects specimens. Prepares examining rooms. Selects and lays out medical supplies. 4. Maintains medical equipment. Records and reports patient information. Retrieves laboratory test results and patient files. 5. Escorts patients and visitors. Orders and maintains inventory of supplies. 6. Performs clerical functions related to medical activities.

Required Education And Experience

Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Required Skill/Ability 1

Highly self-motivated, articulate team player with excellent independent judgment abilities, organizational and follow-through skills. Outstanding interpersonal skills with an emphasis on customer service and the ability to develop positive working relationships.

Required Skill/Ability 2

Ability to coordinate multiple tasks in a fast-paced clinical setting in a calm and pleasant manner. Well-developed communication skills with the ability to initiate and foster effective and appropriate communication among staff at all levels of the healthcare team. Ability to consistently demonstrate a professional demeanor.

Required Skill/Ability 3

Proficiency in Point of Care Testing (POCT) including Clinical Laboratory Improvement Amendments (CLIA) CLIA-waived testing and experience with proper labeling and handling of specimens. Ability to provide guidance in the completion of daily assignments. Ability to be flexible and willing to learn new procedures and processes.

Required Skill/Ability 4

Previous experience in an ambulatory care setting and familiarity with clinical workflow, policies and procedures. Ability to respond effectively and appropriately when dealing with difficult situations. Well-developed critical thinking skills.

Required Skill/Ability 5

Data entry skills and proficiency in clinical systems applications, such as electronic medical records. Exemplary attendance, punctuality and reliability, as attested to by references.

Preferred Education, Experience And Skills

Demonstrated experience with set up and assisting with minor surgical procedures using sterile technique, previous proven experience in an OB/GYN setting; phlebotomy, proficiency with Epic, and MyChart, Microsoft Office including Word and Excel.

Required Licenses Or Certifications

Certification by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to get certification/registration within 90 days of employment).

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

Required

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:

https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus