Contract Administrator

Position Summary

This position supports the work of the YMCA of the Rockies, which operates a two mission-based family and group conference and retreat centers, serving more than 225 thousand guests annually. The Contracts Administrator is primarily responsible for managing the organization, accuracy and flow of group contracts and related information for Estes Park Center and Snow Mountain Ranch, including, but not limited to managing advance request, printing contracts, coordinating ‘landing pages’ for online group bookings and reporting revenue for each group.

Our Mission And Culture

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

Essential Functions

Audit and prepare group contracts when requested by Group Sales Director, Strategic Partnerships Manager and/or Sales representatives Adhere to all policies and practices ensuring the code of conduct and highest level of ethics are maintained Administer and maintain computer and hard-copy sales records on groups and family reunions Apply strong working knowledge of Delphi and HotelKey, Microsoft Office and Excel software; Develop and apply extensive knowledge of property management software (HotelKey) and its sales module Develop and maintain Sales contract templates as necessary to balance needs of market segments and association Maintain working knowledge of Estes Park Center and Snow Mountain Ranch inventory and conference capabilities Oversees the daily operations of the Contracts Assistant Administrator, ensuring efficiency and adherence to organizational policies and guidelines Administer pre-booking of future requests for groups & family reunions Produce group sales revenue forecasts for CFO, VP of Business Development and Sales teams Operate office equipment including telephone, computers, and copiers/scanners Participate in team building and campus familiarization trips at both centers

REQUIREMENTS/QUALIFICATIONS

Prefer strong working knowledge of lodging industry concepts and practices Experience as an individual contributor and/or manager responsible for drafting, negotiating and administering Strong organizational skills and the ability to be quick, nimble and responsible to myriad cross-functional teams and group requests Ability to listen, effective interpersonal skills and strong critical thinking skills Ability to communicate in English verbally and in writing Must possess strong organizational skills to keep large amounts of information accurate along with strong attention to detail Must have strong math aptitude skills

GENERAL YMCA OF THE ROCKIES REQUIREMENTS

Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions Uphold the YMCA of the Rockies Mission, policies, and programs. Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional. Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff. Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community. Must meet acceptable criminal background check standards. All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to manage multiple tasks and multiple priorities simultaneously; Ability to work under deadline pressure in mentally demanding environment; Ability to sit or stand for extended periods of time while on the phone or working at a computer workstation Must be able to travel between centers as required by demands of position.

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

COMPENSATION PACKAGE & EMPLOYEE PERKS

Health, dental, and life insurance Generous PTO/Vacation Participation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years employment) Employer owned rental housing may be available nearby - Contact Human Resources for more information YMCA of the Rockies membership Discounted childcare, summer day camp, and summer overnight camp Discounted nights at YMCA of the Rockies lodges for friends & family Ski passes to nearby resorts Free or discounted gear rentals for outdoor adventures View all YMCA of the Rockies employee perks by visiting