ATM Enterprise Monitoring Consultant / ATM Network Monitoring Consultant ( 100 % Onsite )
📋 Role Overview & Responsibilities
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !Those authorized to work without sponsorship are encouraged to apply please.Reach Shaily Sharma - 9084874334Email: shaily(at)zilliontechnologies(dot)com // 9084874334
US citizens / GC Holders / GC EAD's ONLY
- ****BEST BILL RATE *****
ATM Enterprise Monitoring Consultant / ATM Network Monitoring ConsultantLocation : 100 % ONSITEDuration : Long term ongoing plus extensions
Hours: Monday-Friday, 2pm-10:30pm ** because we are essential, all hours are subject to change for support. A weekend or morning may be required, etc. if the situation calls for that.
Responsibilities • Proactively monitor ATM enterprise for performance and availability.• Monitor ATM incidents and alerts using various monitoring tools to ensure optimum systems performance• Detect, isolate, diagnose, record, escalate and resolve ATM operational issues, incidents and outages as quickly as possible• Create, document and update incident tickets, record faults, actions for resolution and up times• Interface with internal teams and/or vendors to resolve ATM enterprise system outages or periods of reduced performance, in accordance with established policies and procedures• Dispatch services for ATM component failures and outages; monitor until resolution
Qualifications – All required unless otherwise noted• 1-2 years of ATM and/or network monitoring experience• Ability to respond quickly and accurately in high pressure situations• Ability to effectively manage tasks and job duties with shifting priorities• Ability to document and apply policies, standards and procedures• Experience in problem resolution including determining root cause, scope and scale of issues• Exposure to validating system availability and performance• Working knowledge of enterprise systems, terminal knowledge and IT terminology• Research, analytical, and problem solving skills• Effective skill exercising initiative and using good judgment to make sound decisions• Effective skill supporting a global 24/7/365, member/customer focused services operation• Effective verbal and written communication skills• Working knowledge of ATM and/or enterprise system monitoring tools Working Conditions• The position is designated as “ Essential Personnel” which may require personnel to be called to work on a flexible schedule due to business needs and/or in the event of an emergency, reduced site operations or training
Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334
Thanks,Shaily SharmaZillion Technologies Inc.Asst. Director - Talent Acquisition9084874334Email: shaily(at)zilliontechnologies(dot)com // 9084874334
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