UX Content Engineer (hybrid)

UX Content Engineer (hybrid, Dallas, TX)

Ziosk is revolutionizing the $472 billion restaurant industry by providing a suite of solutions powered by our enterprise grade software stack that serves casual dining, fast casual, polished casual and QSR restaurants. Key clients include: Yard House, Olive Garden, Red Robin, Chili’s, Outback and Texas Roadhouse. In 2024 beyond, the Ziosk network is poised for rapid growth and we are seeking A+ team members to expand our team in the areas of development, sales and customer service.

SummaryWe are seeking a talented UX Content Production Engineer who will share our passion for market differentiation and excellence. The UX Content Production Engineer will be focused on developing menus, surveys and user experiences (UX’s) for Ziosk’s restaurant brand partners.

Responsibilities (hybrid)Work closely with Creative Team, Marketing Team, Project Managers, QA, Client Managers.Track and follow tasks for all projects (Layout, Menu, Survey) in Jira.Develop and maintain innovative, engaging guest facing experiences for various customers at Ziosk, using Ziosk user experience software tools.Help create Marketing campaigns and program the underlying data to match campaign requirements.Collaborate closely with colleagues to implement UX solutions on Ziosk devices.Review customer requirements and developer the user experiences to meet wire frames.Manage dynamic content on Ziosk with content management systems.Program customer specific configuration and skinning of assets to render on Ziosk.Work closely with the marketing creative team for timely delivery of assets to meet customer delivery deadlines .Document UX change details and communicate to the Quality Assurance team for validation and approval.Maintain Wiki for menus and surveys.Collaborate with Content Team to grow documented knowledge base and help define and execute best practices.Maintain projects in document repository in clean and sustainable format.

QualificationsBachelor’s degree in Engineering or related field from an accredited college or university.Experience with Adobe Photoshop or other photo editing software.Experience in content management for web or mobile.Strong understanding of Image editing, video content, CSS, XML and JSON.Operates with considerable latitude. Independently performs assignments with instruction limited to results expected.Excellent organizational, interpersonal, verbal, and written communication skills.Ability to work well in a fast-paced environment under deadlines in a changing environment.Ability to successfully execute many complex tasks simultaneously.Strong attention to detail in all facets of work.

Preferred QualificationsPOS and Retail systems knowledge will be a plus.Testing background experience a plus.Experience with JIRA and Atlassian tools is preferred.Understanding and experience with Agile SCRUM methodologies and operations.Knowledge and experience with Back of House menu item configuration preferred.

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.