Credit and Collections Analyst

Role DescriptionThis position will report to the Credit & Collections Manager and will coordinate and support the execution of the Accounts Receivable and Credit & Collections process for the US Animal Health customer portfolio. The Credit Analyst's role is to establish credit limits for new and existing customers. The hours for this position are 7 AM PST to 3:30 PST. RESPONSIBILITIES:Establish credit limits for new and existing customers.Release orders that are on hold in compliance with established procedures.Prepare customer credit write up recommendations for upper management.Support the Manager with day-to-day activities and deliverable of the US Collections Portfolio.Responsible for Credit & Collections for the US which include: Daily engagement with key account customersManage and execute Dunning ProcessFollow up on disputes, deductions, late payments, issues which delay payment of invoice, etc.Liaise with Customer Service group to enhance customer experience by resolving open inquiries in a timely matterCoordinate and support the preparation of periodic and ad-hoc reports for areas related to the customer collection portfolio as requested by management.Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required.Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency, and financial concernsAssist the Collections Supervisor and Credit Manager to identify and implement process improvement and best practices.Leverage related systems and follow procedures to ensure a robust compliance environment with SOX, internal controls, and accounting policies and procedures.Establish credit limits and release order in accordance to policy.Additional projects and assignments as assigned by manager. QUALIFICATIONS (Prior Experience, Education, Skills/Traits):Two to five years' experience working in Accounts Receivable department with Credit & Collections computer experience (e.g. Microsoft Word, Access, Excel, including Pivot Tables and VLookup)Undergraduate degree in Finance/AccountingHands on experience with ERP systems (Oracle, SAP, Polaris)Ability to leverage and build ERP skills to ensure operational excellence and service qualityKnowledge, insight and experience in financial accountingExperience preparing customer credit write ups and recommendations for upper managementKnowledge of and experience with D&B reporting and financial statement analysisExperience with SOX Compliance for credit processPrevious experience working in a large multinational firm or Animal Health/Pharmaceutical industry preferredExperience handling high volume account portfolios and balancing multiple prioritiesStrong written and verbal communications skillsExperience with establishing credit limits and releasing ordersCustomer focused with strong interpersonal skillsProficiency in English and applicable local language(s)Capable of working independently and applying analytical skills in the credit & collections processAbility to work in culturally diverse teamsAble to work Monday-Friday 7 AM PST to 3:30 PST The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in [California] Base pay may vary based on location and other factors. Base Pay Range: $70,000-$75,000 [This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.] We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance.