Administrative Assistant

Title: Administrative Assistant IILocation: Hybrid at Akron, OH (Hiring Manager will discuss schedule during interview)Duration: 6+ monthsJob Description:Responsibilities Include:• Work closely with vegetation management team, including various contractors to complete timesheet approvals• Timely and accurate processing of contractor timesheets and invoices in VGMS the timesheet retention system.• Demonstrates full competency and proficiency in examining billing issues and calculating/validating invoices.• Ordering and shipping supplies for vegetation management staff.• Process check requests and complete various SAP functions• Run operational reports in PowerBI and VGMS the timesheet retention system to complete monthly billing• Tracking of billing and landowner maintenance agreements• Provides technical administrative support to the department and company by correspondence including letters, forms and reports.• Filing and retrieving company documents as requested.• Demonstrates a solid commitment to all aspects of safety.• Assist with in-person meeting arrangements such as rooms, meals, and calendar notices invitations• Meeting internal and external customer expectations with prompt, courteous, timely and accurate information.

Qualifications• Minimum of a High School diploma or GED required or equivalent work experience.• Minimum 4 years 7 years work experience required with customer service; billing experience preferred.• Advanced written and verbal communication skills.• Advanced understanding of necessary technologies.• Advanced understanding of policies and ability to handle complicated processes.• Strong sense of customer service and ability to be proactive with internal and external customer needs.• Strong ability to handle multiple task tasks through time management and be flexible.• Strong understanding of organizational structure.• Strong proficiency in Microsoft Products including but not limited to Word, Excel, Outlook, and PowerPoint, and PowerBI (reporting tool)• Proficient in SAP or billing software• Ability to handle confidential information.• Proven analytical and problem-solving abilities.• Must pass company Support and Administrative Selection System (SASS) .• Ability to work emergency situations for outage support.